Just click the green "Buy Now" button on a listing page to go through the checkout. After successfully paying we will keep the payment safe until you have received the watch in good order. Only then will we transfer the funds to the seller.

Yes! There are two ways for you to see the watch in person.

In-store pickup
Simply select "in-store pickup" during the checkout and the watch will be ready for you at the location of your choice. This way you make sure that the watch won't be sold in the meantime, which is often the case with popular models.

Viewing the watch before paying
Use the "ask a question" button on the listing page to arrange an appointment to view the watch. Note that the watch might be sold before you can see it.

Contact us for more information.

We assist our sellers in shipping globally and add additional destinations on a continuous basis. Once your country of destination is supported by us, you can rest assured that we are confident we can offer you a great experience in the purchase and receipt of your watch. This extends to extensively documented information on your watch to expediently move through customs, along with our best estimate prior to checkout for pay-on-arrival customs fees which may be due when your watch crosses a customs border.

Should your country not be available yet during checkout, this might be because we have not yet completed all regulatory, VAT, and customs related provisions which come with fully supporting your country or region.

Swiss Watchz currently supports shipping to Europe, the United Kingdom, Switzerland, the United States and Canada, the Gulf countries, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Taiwan, Nigeria and selected countries in other regions.

Yes, we only allow photos of the actual watch to be used on the listing pages. Please note that the editorial, lifestyle images and video content will be of a similar watch and not the one listed for sale.

All watches on Swiss Watchz Company are in stock. We don’t allow sellers to create listings of watches they don’t actually have.

Swiss Watchz Company has a zero-tolerance policy on counterfeit watches. We take great care to select only respected sellers from the watch industry.

You should be aware that a product sent to the manufacturer for maintenance is still an original, authentic watch, even if components have been exchanged. Quite often it is impossible to trace all repairs (e.g. each exchanged component and its originality or the use of an identical component from another manufacturer, such as screws) in a watch when appraising the clockwork mechanism. Therefore, the replacement of elements does not impair the originality of the product.

The "box" refers to the original box the watch was sold in.

The "papers" refer to the original manufacturer's warranty card or document. It will show the reference number of the watch model, the unique serial number and often the retail location where the watch was originally sold.